14.1 The Client shall inspect the Goods/Equipment on Delivery and shall within ten (10) days of Delivery (time being of the essence) notify Walkie Talkie of any alleged defect, shortage in quantity, damage or failure to comply with the description or quote. The Client shall afford Walkie Talkie an opportunity to inspect the Goods/Equipment within a reasonable time following Delivery if the Client believes the Goods are defective in any way. If the Client shall fail to comply with these provisions the Goods/Equipment shall be presumed to be free from any defect or damage. For defective Goods/Equipment, which Walkie Talkie has agreed in writing that the Client is entitled to reject, Walkie Talkie’s liability is limited to either (at Walkie Talkie’s discretion) replacing the Goods/Equipment or repairing the Goods/Equipment.
14.2 Returns of Goods will only be accepted provided that: (a) the Client has complied with the provisions of clause 14.1; (b) Walkie Talkie has agreed in writing to accept the return of the Goods; (c) the Goods are returned at the Client’s cost within fourteen (14) days of the Delivery date; (d) Walkie Talkie will not be liable for Goods which have not been stored or used in a proper manner; and (e) the Goods are returned in the condition in which they were delivered and with all packaging material, brochures and instruction material in as new condition as is reasonably possible in the circumstances.
14.3 Walkie Talkie may (in its discretion) accept the return of Goods for credit but this may incur a handling fee of twenty percent (20%) of the value of the returned Goods plus any freight.
14.4 Returned goods may (at Walkie Talkie’s sole discretion), incur restocking and handling fees.
14.5 Subject to clause 14.1, non-stocklist items or Goods made to the Client’s specifications are not acceptable for credit or return.